FREE RETURNS

30 NIGHT COMFORT GUARANTEE

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Shipping and Refunds Policy

30 Night Comfort Guarantee

We’re confident you’ll love your purchase — but we get it, sometimes it’s just not quite the right fit. That’s why we offer our 30 Night Comfort Guarantee.

 

If your item doesn’t feel right after a few nights, simply reach out within 30 days of delivery. While all return or exchange requests are subject to our policy conditions, our customer support team will do their best to make things right — whether that’s offering a full refund, exchange, or another suitable solution.

 

We’re here to help and want you to feel good about every part of your experience with us!

Refunds & Exchanges Policy

We love you, our customers and we want you to love your purchases without any stress of being left with an item you’re not satisfied with. We completely understand the difficulties of shopping online and will ensure to accommodate you as best as we can! 

 

*Please note: We are not responsible for the postage costs unless the product is defective.

 

Returns/Refunds (if applicable)

We offer hassle-free returns for 30 days from the date your order is delivered/received! 

 

To be eligible for a return: 

  • Return request must be initiated within 30 days of delivery/received
  • Item(s) must be in original condition: unworn, unwashed, with all tags and labels attached, and free from signs of wear, damage, or stains.
  • Tried it on? No worries — if it's not a match, you're still covered under our Comfort Guarantee.

     

To begin your return, simply contact us at support@everbreeze.com with your order number and reason for return. Our team will kindly handle your requests in accordance with our policy stated on this page. 

 

 

A Few Things to Note:

 

We’re not responsible for return shipping costs unless the product is defective or there was an error on our end.

Exchanges are subject to availability and approval based on item condition, but we’ll always do our best to help you find something you love.

 

Exchanges (if applicable) 

 

For all exchanges please contact support@everbreeze.com and provide us with your order number and reason for exchange. Please note, exchange requests are subject to product availability, but we will kindly assist you to the best of our abilities. 

24/7 Friendly
Support

Secure Online
Payment

Easy Returns and Refunds

24/7 Friendly
Support

Secure Online
Payment

Easy Returns and Refunds

24/7 Friendly
Support

Secure Online
Payment

Easy Returns and Refunds

Shipping & Delivery

Processing Times

 

Once your order is placed, our team gets to work! Each item is carefully packed and prepped for shipment.
Please allow 1–2 business days for processing. We’ll always do our best to ship your order as quickly as possible.

 

Estimate Shipping Times

 

Shipping times vary based on your location. Below is a general guide:

Country/Region

Standard Shipping

Express Shipping

 

Australia

 

2-8 Business Days

 

1-2 Business Days

 

New Zealand

 

8-12 Business Days

 

4-8 Business Days

 

Asia

 

6-21 Business Days

 

N/A

 

United States & Canada

 

6-9 Business Days

 

N/A

 

United Kingdom

 

6-8 Business Days

 

N/A

 

Europe (Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Spain, Switzerland & Netherlands)

 

8-18 Business Days

 

N/A

 

Europe (Sweden & Norway) 

 

15-25 Business Days

 

N/A

Delivery Delays

 

While we do everything we can to ensure smooth delivery, delays can occasionally happen due to customs inspections, peak periods, or severe weather. If your package is 5+ business days late beyond the estimated window, reach out to us at support@everbreeze.com.


We’ll launch an investigation and work with the courier to sort things out for you as quickly as possible.

 

Wrong Shipping Address?

 

If you’ve entered the wrong address, please contact us immediately at support@everbreeze.com with your order number and updated details.

 

⏳Please note: If your order has already shipped or a shipping label has been created, we may not be able to update your address. We can’t take responsibility for deliveries sent to incorrect addresses if changes weren’t made in time.

Double-check your shipping info before placing your order!

 

Customs & Import Taxes

 

International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are out of our control and must be covered by the customer.


We recommend checking with your local customs office for more information.

Shipping & Delivery

Processing Times

 

Once your order is placed, our team gets to work! Each item is carefully packed and prepped for shipment.
Please allow 1–2 business days for processing. We’ll always do our best to ship your order as quickly as possible.

 

Estimate Shipping Times

 

Shipping times vary based on your location. Below is a general guide:

Country/Region

Standard Shipping

Express Shipping

 

Australia

 

2-8 Business Days

 

1-2 Business Days

 

New Zealand

 

8-12 Business Days

 

4-8 Business Days

 

Asia

 

6-21 Business Days

 

N/A

 

United States & Canada

 

6-9 Business Days

 

N/A

 

United Kingdom

 

6-8 Business Days

 

N/A

 

Europe (All excluding Sweden & Norway)

 

8-18 Business Days

 

N/A

 

Europe (Sweden & Norway) 

 

15-25 Business Days

 

N/A

Delivery Delays

 

While we do everything we can to ensure smooth delivery, delays can occasionally happen due to customs inspections, peak periods, or severe weather. If your package is 5+ business days late beyond the estimated window, reach out to us at support@everbreeze.com.


We’ll launch an investigation and work with the courier to sort things out for you as quickly as possible.

 

Wrong Shipping Address?

 

If you’ve entered the wrong address, please contact us immediately at support@everbreeze.com with your order number and updated details.

 

⏳Please note: If your order has already shipped or a shipping label has been created, we may not be able to update your address. We can’t take responsibility for deliveries sent to incorrect addresses if changes weren’t made in time.

Double-check your shipping info before placing your order!

 

Customs & Import Taxes

 

International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are out of our control and must be covered by the customer.


We recommend checking with your local customs office for more information.

* Our blankets are designed to support comfort and rest, but are not intended to diagnose, treat, cure, or prevent any medical condition.

Stay Cool, Stay Connected

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Thanks for contacting us. We'll get back to you as soon as possible.

© 2025, EverBreeze. All rights reserved.

* Our blankets are designed to support comfort and rest, but are not intended to diagnose, treat, cure, or prevent any medical condition.

Stay Cool, Stay Connected

Get early access to new launches, limited offers, and more.

Thanks for contacting us. We'll get back to you as soon as possible.

Copyright © 2022 

© 2025, EverBreeze. All Rights Reserved.